About Us About Us

About Us

Polythene.co.uk is a specialist polythene website brought to you by Polybags - the UK's number one polythene manufacturer.

Polybags was established in 1961 as a small family business run from home and, over more than half a century of trading, we have grown to a company with a multi-million pound turnover operating from a 50,000 square-foot factory in Greenford, Middlesex.

Throughout this time we have always placed customer satisfaction at the heart of everything we do, continually striving to provide satisfaction and unbeatable value to all of our customers.

This page is designed to tell you a bit more about Polybags, our history and ethos, so that you can see for yourself why we are the UK's favourite polythene manufacturer and retailer.

Polybags factory Polybags factory

Company history

Polybags was founded in 1961 when Mr Geoffrey Davis bought himself a bag maker, which he'd seen advertised in his local newspaper. He set up the machine in the garage at his house and began making bags, which he sold to people in the local area. Geoffrey's wife Pamela even helped with deliveries when she took the baby out for a walk in the pram!

As sales grew, Polybags moved into factory premises and Geoffrey teamed up with old college friend Brian Turner, who took charge of Polybags' production process, which saw them manufacturing their own polythene using the blown-film extrusion process.

Polybags was soon operating 24-hour blown-film extrusion and producing polythene sheeting and bags around the clock. As the business grew, so did the need for bigger premises. The company moved to a factory in Alperton, west London before taking up residence in Greenford, Middlesex in the 1980s.

The expanded premises offered greater storage for Polybags' ever-increasing range of stock and this trend has continued to this day.

Polybags free delivery Polybags free delivery

Polybags today

Today, Polybags operates from a much-expanded factory on the same Greenford premises, with 50,000 square feet of factory space housing 13 blown-film extrusion lines and 12 converting machines - producing 80 tonnes of polythene products per week - along with an expanded warehouse to facilitate production of an ever-increasing product range.

Our team is now led by managing director Jon Lomax, who joined Polybags in the 1990s and has overseen the company's continued growth and innovation, which has seen the introduction of new production, pricing and scheduling systems and a market-leading website.

Polybags.co.uk was launched in 1999, way before most retailers had moved online, and has continued to lead the way in the UK's polythene packaging industry.

With a customer-friendly interface allowing customers to shop from Polybags' extensive online catalogue with ease, supported by first-class delivery and communications, the website represents everything that Polybags has stood for since day one, with customer service at the very core of what we do.

The customer is king

Plastic bags

Since Geoffrey Davis first sold plastic bags door-to-door in 1961, Polybags has always prided itself on its customer service.

We always remember that 'the customer is king' - a slogan on this poster which has hung on the wall of managing director's office since the 1970s and remains there to this day.

The customer is always at the heart of everything we do and we continually strive to supply you with an unrivalled selection of first-class polythene products in exactly the way you need them at the most competitive prices on the market.

We are always here to help, to make your life easier and do everything you ask - and we promise to do so with a smile on our face and a sympathetic ear. If the smile is not on your face, we know we haven't done our job properly.

No-quibbles guarantee

Our number one aim is to ensure customer satisfaction, which is why we offer our famous no-quibbles guarantee. As the name suggests, if you're not happy with your order for any reason, then you can send it back to us no questions asked.

We always strive to ensure that all orders are successfully fulfilled, but we acknowledge that occasionally issues arise, so our no-quibbles guarantee means you don't need to worry if:

If any of the above apply to any of our stocked goods, simply return the products to us here at Polybags within 14 days of receipt and we'll give you a full refund, no questions asked.

When we say 'no quibbles' we mean no quibbles!